There’s a simple truth about AI transformation: getting the technology is only half the battle. Getting people to actually use it is what really matters. Unfortunately, AI transformation isn't about buying the tech. It is about getting employees excited about using the technology and rethinking how they work so that work becomes better for everyone. That means better productivity for the business, better experiences for customers, and (most importantly) less frustrating, repetitive work...

Generative AI, also known as conversational AI, changed the way we interact with technology. It can understand what we say and create human-like text and images. However, AI agents take things a step further. Think of it this way: conversational AI talks, while AI agents actually get things done. They can observe what's happening, understand what needs to happen next, make a plan, and take action. That ability to act is what makes AI agents so powerful. Here are four things they can do (at...

What Horses Can Teach Us About AI Fear? A lot of people are worried right now about AI. And honestly, that worry makes sense. We hear things like: “AI will replace jobs,” “entire industries will disappear,” “what’s left for humans?” — and it can feel like the ground is shifting under your feet while you’re still trying to stand steady. But this isn’t the first time we’ve been here. There’s a powerful lesson from history that we often forget when change is happening in real time. ...